Please use the above details to contact us for general enquiries including those of domain names. For complaints and instances of domain names abuse please contact us via the email address support@inctech.com from which you should expect to receive a response within a few hours and no more than 5 days.

Complaints Policy

We like to think we get it right all the time, every time but the truth of it is everyone gets it wrong from time to time. We can only improve on our services with valid feedback from you, our customers. If you wish to make a complaint about a service you have received, please submit an email to us at support@inctech.com including as much detail from the issue you have. We will acknowledge your complaint within 48 hours and aim to resolve any issues within 5 business days. If you are not happy with the initial outcome of your complaint, you can escalate your complaint to a manager/director by emailing complaints@inctech.com or by calling us.